Do I need an Email Publishing Service?
By Debbie McNeillDemonstrators often think there’s no point in building a list because they don’t have much traffic anyway. Or they think the cost of a Email Publishing Service is a waste when they’re so new. Or they believe they can rely on bookmarks and rss feeds to bring visitors back to their blogs and DBWS. These are all faulty thinking, and will end up costing you money if you buy into them.
Every visitor to your site is a potential long-term customer, but only if you have a way to stay in touch. Since it takes more than one point of contact to make a sale, once that new visitor leaves your site, chances are she’s gone forever. YIKES! By offering a way to stay in contact with her through an email or newsletter list, you’re giving yourself the opportunity to initiate those next three to five contacts that will close the sale. Let her surf away, and that opportunity is lost. Even when your site is new and traffic is low, it’s important to start building a list, no matter how small.
Bookmarks and rss feeds are fairly common online, and some visitors to your site will use them to find you again. But even if they do bookmark your site, there’s no guarantee they’ll ever be back. If your bookmark’s looks anything like mine, you’ll understand why. They tend to be an impossibly long list of sites you intend to return to someday. The problem is, someday never comes. Don’t take a chance that your visitor will toss your site into this bottomless pit of URLs. Get her to sign up to your email list, then you can contact her. No more waiting until she finds her way back to you.
In addition, an email list doesn’t just work with online visitors to your blog or DBWS. It’s especially helpful with people you meet and workshop/class guests. I always carry a small notebook in my purse so when I run into someone who is interested in what I have to offer, I can give them my card but more importantly, I can write down her email address. When I get home, I just add her email address to the same sign-up box we talked about earlier. She receives the confirmation notice from me automatically. Follow-up is done and it took less than 5 minutes. Cool huh?
Lastly, rather than looking at the cost of an email management system as an expense, consider it an investment in the future of your business. It’s like a reliable personal assistant really. In reality, when you make regular contact with your small but growing list, your list management service will be paying for itself in a short amount of time.
There are many low-cost to no-cost Email Publishing Services out there. I’ve made a list for you that you can view here.


8 Comments
May 11th, 2010 at 6:53 am
My biggest concern about mail lists is that I can’t figure out how to effectively keep my constant contact list and customer manager lists synchronized. Is there a good solution? Thanks!
May 11th, 2010 at 7:11 am
I am such a newbie to how all this stuff works. How would I use something like this with SU DBWS? What features should I look for?
Does this collect people that visit my site? Or only people I enter?
Than do I have to write a news letter each month? Or week?
I would love to become more of a Internet user but really need some classes. I love to learn how to make a video and put on youtube but cannot find a class. I live in a very very rural area hours to a real store so there is nothing in my area. I do get business for strangers on my DBWS but I would love to know how to get more use out of this. Do you have classes?
thanks
Millie
May 11th, 2010 at 7:17 am
Can blog graphics be added to DWBS? Boy I wish I knew what all you can really do with or DWBS. SU puts videos on in the projects so I was thrilled thought we could add them. Than I see all the warnings not to. I would love to add some of the SU ones on you tube to my site but do not know if you can do this.
My dream is to be able to do a class by video. I have customers that would pay to take a class this way. Pay for a kit and pay to be able to sign in to a class at the time that they can day or night. That is what I would love to learn.
Millie
May 15th, 2010 at 5:40 am
Great Question Janice. I don’t try to keep up two customer lists. I send all my email communications to my customers using Constant Contact. I personally don’t use the DBWS newsletters or mailings. I do however send out DBWS workshop notices and reminder but won’t add them to my customer mailing list without asking them first. At the workshop or on the phone I will ask their permission and add them to my Constant Contact list via my form. It’s quick and easy and my way to make sure I’m following the permission based philosophy.
May 15th, 2010 at 5:48 am
Millie, thank you for sharing your thoughts. I do get these questions all the time. Probably too many to answer here but I’ll send you a direct email.
In fact I think it’s time I do a free teleclass on “Understanding Marketing Online”. Thanks for the idea. If you are a member of my Marketing and Technology Solutions Newsletter, you’ll be notified when I scheduled it. In this teleclass I’ll make sure to answer all your questions that you have provided. Thanks for the food for thought.
May 24th, 2010 at 10:11 am
Any tutorials out there how to become expert in List Building ?”,`
July 25th, 2010 at 9:06 pm
sometimes i get some difficulty in list building, it takes a lot of effort’,’
July 28th, 2010 at 7:12 pm
Julia, it does take a little thought to expand your lists. It’s well worth the efforts, trust me. My favorite list building effort is just asking my workshop attendees. I use a door prize form and ask them how they would like to hear from me and how often. That tell me which list I would add them to. This is my best technique but I have more. It sounds like list building tutorial is in order.